Service Terms & Conditions

1. Introduction

These Service Terms & Conditions govern all engineering, maintenance, installation, commissioning, consultancy, and site‑based services provided by Dynamic Waste Solutions Ltd. By engaging our services, you agree to these Terms.

2. Scope of Services

We provide engineering and technical services including:

  • Machinery repair and fault diagnostics
  • Scheduled and preventative maintenance
  • Machinery installation and commissioning
  • Electrical and hydraulic system work
  • Control panel builds and upgrades
  • Site setups and equipment configuration
  • Technical consultancy and operator guidance

3. Client Responsibilities

You agree to ensure safe access, provide accurate information, comply with site safety rules, and notify us of hazards or changes. Unsafe conditions may result in refusal of work or additional charges.

4. Service Delivery

We deliver services with reasonable skill and care. Service dates may vary due to parts availability, site conditions, or safety concerns. Work may be halted if equipment is unsafe.

5. Pricing & Payment

All prices exclude VAT. Payment terms are 30 days from invoice. Late payments may incur interest. Additional charges may apply for emergency call‑outs, specialist parts, or extended labour.

6. Parts, Materials & Equipment

Parts supplied are subject to manufacturer lead times and warranties. We are not liable for delays caused by third‑party suppliers.

7. Commissioning & Installation

The client must ensure utilities are available and the site is ready. Delays caused by incomplete readiness may incur additional labour charges.

8. Breakdown & Emergency Call‑Outs

Emergency response is subject to engineer availability. Specialist parts or workshop repairs may incur additional costs.

9. Liability

We are not liable for pre‑existing faults, delays caused by unsafe conditions, unavailable parts, or indirect losses such as downtime.

10. Insurance

We maintain appropriate public liability, employer’s liability, and engineering‑related insurance.

11. Termination

Either party may terminate the agreement if Terms are breached, payment is not made, or unsafe conditions exist.

12. Data Protection

We process client information in accordance with UK GDPR.

13. Governing Law

These Terms are governed by the laws of England and Wales.

By using our services, you confirm acceptance of these Terms & Conditions.

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