Product Terms & Conditions

1. Introduction

These Product Terms & Conditions govern the sale of component parts, wear items, consumables, and replacement parts supplied by Dynamic Waste Solutions Ltd. By purchasing products from us, you agree to these Terms.

2. Product Types

We supply parts and consumables for waste‑processing machinery, including:

  • Hydraulic components
  • Electrical parts and sensors
  • Belts, blades, cutters, and wear items
  • Motors, pumps, valves, and actuators
  • Control system components
  • OEM and aftermarket replacement parts

3. Product Information & Compatibility

All product descriptions are provided in good faith. It is the client’s responsibility to ensure compatibility with their machinery. We can offer guidance, but final responsibility lies with the purchaser.

Incorrectly ordered parts cannot be refunded once installed or used.

4. Pricing & Payment

All prices exclude VAT unless stated otherwise. Payment terms are 30 days from invoice for approved accounts. Non‑account customers must pay in full prior to dispatch.

5. Delivery & Lead Times

Delivery times vary depending on stock levels and manufacturer availability. We are not liable for delays caused by couriers, suppliers, or customs processes.

Special‑order items may have extended lead times.

6. Returns & Refunds

Returns are accepted only if:

  • The item is unused
  • It is in original packaging
  • A return request is made within 14 days

Custom‑made, special‑order, or electrical components are non‑returnable.

7. Warranty

All products are covered by the manufacturer’s warranty. Warranty claims must follow the manufacturer’s process and may require inspection or testing.

Warranty does not cover misuse, incorrect installation, or damage caused by machinery faults.

8. Liability

We are not liable for:

  • Losses caused by incorrect installation
  • Damage resulting from incompatible parts
  • Indirect losses such as downtime or production delays

Our liability is limited to the value of the product supplied.

9. Order Cancellation

Orders may be cancelled before dispatch. Once shipped, cancellation is no longer possible. Special‑order items cannot be cancelled once the order is placed.

10. Data Protection

We process customer information in accordance with UK GDPR for ordering, invoicing, and delivery purposes.

11. Governing Law

These Terms are governed by the laws of England and Wales.

By purchasing products from Dynamic Waste Solutions Ltd, you confirm acceptance of these Terms & Conditions.

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